WingRefund Blog

Plain-English guides to EU261 and UK261 flight compensation — what qualifies, what doesn't, and what to do when the airline says no.

What counts as "extraordinary circumstances" under EU261?

The excuse airlines use most often to avoid paying — and why a routine technical fault usually doesn't qualify.

Airline rejected your compensation claim? Here's what to do next

A rejection letter isn't the end of the road. How to check the airline's reason and escalate if it doesn't hold up.

EU261 vs UK261: what's actually different since Brexit?

What stayed the same, what changed, and why the two regimes could keep diverging over time.

Denied boarding compensation, explained

Bumped from an overbooked flight? Why the airline almost never gets to claim extraordinary circumstances.

Missed your connecting flight? How compensation actually works

Why a single through-booking is assessed on your final arrival delay — and why self-connecting is treated differently.

Delayed or cancelled due to a strike — can you still claim?

It usually comes down to one question: was it the airline's own staff on strike, or someone else's?

How long does an airline have to respond to your claim?

There's no universal deadline — here's what's reasonable to expect, and what to do if the airline goes silent.

€250, €400, €600: how the compensation tiers actually work

How distance is measured, when amounts can be halved, and the UK261 equivalent in pounds.

Think you might be owed compensation?

Free to check. You only pay if we win your case.

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